New York prosecutors mentioned Thursday they’re opening an investigation right into a wi-fi community outage earlier this month that left 1000’s of AT&T clients throughout the U.S. with out cellphone service for roughly 12 hours.
The February 22 outage, which additionally affected some Consumer Cellular, T-Mobile, UScellular and Verizon subscribers, led to widespread frustration by telephone customers and briefly disrupted 911 service in some communities.
“Nationwide outages are not just an inconvenience, they can be dangerous, and it’s critical that we protect consumers when an outage occurs,” New York Attorney General Letitia James mentioned in an announcement saying the probe and alluring customers within the state whose telephone service was interrupted to file a criticism.
AT&T apologized this week for the community disruption and provided a $5 credit score to clients. The credit score will robotically be utilized to their accounts, however AT&T Business, AT&T Prepaid and Cricket clients are ineligible for reimbursement.
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