Reports of outages and problems accessing apps including X and video game League of Legends surged on Tuesday morning amid an issue at web services company Cloudflare, which stated on its system status page that it is investigating an issue affecting “multiple customers.”
Cloudflare said customers were experiencing “widespread 500 errors,” a message indicating that a website’s server is malfunctioning.
“We saw a spike in unusual traffic to one of Cloudflare’s services beginning at 11:20 UTC. That caused some traffic passing through Cloudflare’s network to experience errors,” a company spokesperson said in a statement to CBS News. “We do not yet know the cause of the spike in unusual traffic. We are all hands on deck to make sure all traffic is served without errors.”
Thousands of X users reported problems accessing the social media site early Tuesday, as well as people playing League of Legends, according to internet outage tracking site Downdetector.
Cloudflare provides services that help route traffic to its customers’ websites through domain name system, or DNS, servers, which can help distribute visits evenly to prevent server overloads and to protect from attacks.
“The issue has been identified and a fix is being implemented,” Cloudflare said at about 8 a.m. EDT Tuesday.
While the company said it was working on the fix, users continued to report problems accessing sites and app as of 9 a.m. EDT, according to Downdetector. Cloudflare didn’t immediately respond to a request for comment.
The issues follow a June glitch at Cloudflare that led to outages at major companies such as Google, OpenAI and Spotify.
On Tuesday, people reported getting messages such as “Please unblock challenges.cloudflare.com to proceed,” and being unable to access the main site or app for the service they were trying to use. Other apps with reported problems include Spotify, ChatGPT and Downdetector itself.
Cloudflare noted that its customer inquiries aren’t impacted and that business and enterprise clients can reach the company by live chat through the Cloudflare Dashboard, or through its emergency telephone line.
https://www.cbsnews.com/news/cloudflare-500-error-outage-x-league-of-legends-down-not-working/


