How does this work in practice?
A traveller in Singapore can now book a Singapore taxi to travel directly from home to locations such as Johor Bahru City Square.
However, a Malaysian taxi cannot pick up passengers from homes in Singapore – it can only do so at the designated pick-up points, such as near VivoCity.
Cross-border taxis are also limited to operating within the approved areas in Johor, that is, Johor Bahru, Iskandar Puteri, Forest City, Kulai and Senai.
Trips beyond these areas cannot be completed directly.
How to book a cross-border taxi?
Grab is currently the only ride-hailing platform that travellers can use to book cross-border taxis.
It will pilot a new service called Cross-Border SG-JB (Beta), which will be rolled out gradually from May 4 on the Grab app.
With the new licence, Grab can offer advance, door-to-door bookings between anywhere in Singapore and the approved areas in Johor.
Passengers from both Singapore and Malaysia can book rides between 12 hours and seven days in advance.
“Grab will expand and refine the service as more licensed cross-border taxis are onboarded and with feedback from the drivers and passengers in the coming months,” the ride-hailing giant said in a media release.
https://www.channelnewsasia.com/singapore/malaysia-cross-border-taxi-scheme-pick-up-drop-johor-bahru-grab-6092121
