The number of Canadians reporting issues with Bell internet appears to be dropping as the company says it is working to restore service.
As of 11:45 a.m. Eastern, about 2,100 people were still reporting issues to DownDetector with the majority focused around landline internet. However, that number topped had nearly 140,000 at about 9:30 a.m.
In a statement posted to its website as of 11:30 a.m., the company says it was working to restore service but noted some customers were also experiencing issues with its mobile operations.
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“Some customers in Ontario and Quebec may be experiencing an internet and mobility service interruption,” the company wrote.
People across Canada have also posted about Bell internet issues on X.
Bell’s support page also appeared to be down as of 9:45 a.m. eastern, with a single message being given: “The service is unavailable.” The website support page was working as of 10:30 a.m.
Numbers were also dropping after smaller outages were reported on DownDetector for various other service providers including Virgin Mobile, Telus, Cogeco, Rogers and Eastlink.
Global News has reached out to Bell Canada to inquire how many people have been affected and if the impact reached further than Ontario and Quebec.
More to come.
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Bell working to restore internet after outage reports topped 100K
